ITExamDump의Avaya인증 132-S-708 덤프는 수많은 시험준비 공부자료 중 가장 믿음직합니다. ITExamDump의 인지도는 업계에 널리 알려져 있습니다. Avaya인증 132-S-708덤프로Avaya인증 132-S-708시험을 준비하여 한방에 시험패스한 분이 너무나도 많습니다. Avaya인증 132-S-708덤프는 실제Avaya인증 132-S-708시험문제에 초점을 맞추어 제작한 최신버전 덤프로서 시험패스율이 100%에 달합니다.
IT업계 취업 준비생이라면 국제적으로도 승인받는 IT인증자격증 정도는 몇개 취득해야 하지 않을가 싶습니다. Avaya인증 132-S-708시험을 통과하여 인기 자격증을 취득하시면 취업경쟁율이 제고되어 취업이 쉬워집니다. ITExamDump의Avaya인증 132-S-708덤프는 많은 시험본 분들에 의해 검증된 최신 최고의 덤프공부자료입니다.망설이지 마시고ITExamDump제품으로 한번 가보세요.
ITExamDump는Avaya 132-S-708인증시험의 촉매제 같은 사이트입니다.Avaya 132-S-708인증시험 관연 덤프가 우리ITExamDump에서 출시되었습니다. 여러분이Avaya 132-S-708인증시험으로 나 자신과 자기만의 뛰어난 지식 면을 증명하고 싶으시다면 우리 ITExamDump의Avaya 132-S-708덤프자료가 많은 도움이 될 것입니다.
최근 Avaya인증 132-S-708시험이 IT업계에서 제일 높은 인지도를 가지고 있습니다.바라만 보지 마시고Avaya인증 132-S-708시험에 도전해보세요. ITExamDump 의 Avaya인증 132-S-708덤프로 시험준비공부를 하시면 한방에 시험패스 가능합니다. Avaya인증 132-S-708덤프로 자격증취득에 가까워지고 나아가서는 IT업계에서 인정을 받는 열쇠를 소유한것과 같다고 할수 있습니다.
시험 번호/코드: 132-S-708
시험 이름: Avaya (Avaya Voice Self-Service Design Elective Exam)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 77 문항
업데이트: 2013-11-26
우리ITExamDump 에서 여러분은 아주 간단히Avaya 132-S-708시험을 패스할 수 있습니다. 만약 처음Avaya 132-S-708시험에 도전한다면 우리의Avaya 132-S-708시험자료를 선택하여 다운받고 고부를 한다면 생가보다는 아주 쉽게Avaya 132-S-708시험을 통과할 수 있으며 무엇보다도 시험시의 자신감 충만에 많은 도움이 됩니다. 다른 자료판매사이트도 많겠지만 저희는 저희 자료에 자신이 있습니다. 우리의 시험자료는 모두 하이퀼러티한 문제와 답으로 구성되었습니다, 그리고 우리는 업데트를 아주 중요시 생각하기에 어느 사이트보다 더 최신버전을 보실 수 잇을것입니다. 우리의Avaya 132-S-708자료로 자신만만한 시험 준비하시기를 바랍니다. 우리를 선택함으로 자신의 시간을 아끼는 셈이라고 생각하시면 됩니다.Avaya 132-S-708로 빠른시일내에 자격증 취득하시고AvayaIT업계중에 엘리트한 전문가되시기를 바랍니다.
132-S-708 덤프무료샘플다운로드하기: http://www.itexamdump.com/132-S-708.html
NO.1 .Which two hardware components are required for Avaya Interactive Response (IR) using Voice
over IP? (Choose two.)
A. NMS boards
B. Dialogic boards
C. SunSparc-based server
D. Communication Manager
Answer: C,D
Avaya 132-S-708 132-S-708최신덤프 132-S-708
NO.2 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. This business has chosen to implement an Avaya Voice Self-Service solution to
process routine orders to reduce the staffing costs. What are three benefits that this company can
expect to derive from implementing an Avaya Voice Self-Service solution? (Choose three.)
A. Agents can focus on complex customer issues.
B. Solution provides an effective 1-way voicemail solution.
C. Answers to common questions are available at any time.
D. Callers are connected directly to the agent of their choice.
E. Callers can be directed to routine information without agent assistance.
Answer: A,C,E
Avaya덤프 132-S-708 132-S-708 132-S-708
NO.3 .A healthcare company operates a mail order prescription business. Its contact center primarily
takes orders from existing and new customers. Upper management has decided not to implement
an Avaya Voice Self-Service solution, but use a competitor instead. The IT staff believes that once
they implement the new system, it will not operate as advertised. The IT staff asks you what they
can do to ensure that their application development time is not wasted in the event that they
ultimately decide to migrate to Avaya Voice Portal in the future. What is the most cost-effective
advice you can give the IT staff?
A. Advisethem to create their application using the competitor's proprietary tool set.
B. Advise them to create an application that exposes the weaknesses of the competitor platform.
C. Advisethem to escalate the decision about the platform since it will be very difficult to convert
later on.
D. Advise them to create their application inVoiceXML so that there will be portability to Avaya
Voice Portal.
Answer: D
Avaya 132-S-708시험문제 132-S-708 pdf 132-S-708 dump
NO.4 .A customer currently has one contact center in Denver using Avaya Interactive Response (IR).
They use TDM, Speech Recognition (ASR), and Text-to-Speech (TTS). In addition to these
features, their applications are all written in TAS. They are very satisfied with the state of their
current applications. They are opening a new facility in another location and want to have the
same Voice Self-Service applications in this new location. They need the new location operational
in four weeks. Cost is an issue. Since cost and expediency are primary concerns, what would you
suggest to add Voice SelfService capacity to the new location?
A. Add Avaya Voice Portal systems/ports in the new location.
B. Add Avaya Dialog Designer systems/ports in the new location.
C. Add Avaya Interactive Response systems/ports in the new location.
D. Add Avaya Interactive Response systems/ports to the primary location.
Answer: C
Avaya 132-S-708 132-S-708기출문제 132-S-708최신덤프
NO.5 .An Avaya Voice Self-Service customer has a limited service contract for IT and
telecommunications. They only have staff available from 9 a.m. to 5 p.m.; otherwise they are
available using a pager. The contact center uses Avaya contact center and reporting solutions.
The contact center has staff onsite 24 hours a day. They actively monitor their agent pool and
have offered to monitor Voice Self-Service ports if they can have access to the data center to
monitor the system's health. There are significant security concerns with providing this type of
access to non-technical staff. Which alternative would allow the contact center personnel some
monitoring capabilities?
A. Place the self-service ports behind the Communication Manager; monitor the ports on the Call
Management System (CMS) using real-time reports.
B. Place the self-service ports in front of the Communication Manager; monitor the ports on the
Call Management System (CMS) using real-time reports.
C. Place the self-service ports behind the Communication Manager; turn on RedirectOn No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
D. Place the self-service ports in front the Communication Manager; turn on Redirect On No-
Answer (RONA) to route calls to supervisory personnel when ports go out of service.
Answer: A
Avaya 132-S-708 132-S-708 132-S-708
NO.6 .A company has decided to enter the ISV business and create custom Voice Self-Service
applications for Avaya platforms. They want to learn a single tool set and would like to be in this
business for the foreseeable future. Which skill set should they develop to be compatible with
current and future Voice Self-Service applications?
A. IVR Designer andVoiceXML
B. Dialog Designer andVoiceXML
C. Voice@Work and ScriptBuilder
D. IVR Designer and Transaction Assembly Script
Answer: B
Avaya dumps 132-S-708 132-S-708 dump 132-S-708 dump
NO.7 .A thriving mail order business has a busy contact center that takes orders from existing and new
customers. To process routine orders and reduce staffing costs, they have chosen to implement
an Avaya Voice Self-Service solution. They want a sophisticated seamless solution for routing
calls to agents. They want callers to be identified, serviced (provide routine information), and
routed to an agent with minimal input from the caller.
Which two speech elements would be required to implement this solution? (Choose two.)
A. Voice over IP (VoIP)
B. Text-to-Speech (TTS)
C. Speech Recognition (SR)
D. Speech Application Builder (SAB)
Answer: B,C
Avaya 132-S-708시험문제 132-S-708 dump 132-S-708기출문제
NO.8 .Which two methods can be used to get and put data between Avaya Interactive Response (IR)
and Avaya Interaction Center (IC)? (Choose two.)
A. LAN Gateway
B. DLG Connector
C. VOX Connector provided with IC
D. IC Connector provided with Avaya Dialog Designer
Answer: C,D
Avaya 132-S-708 132-S-708 132-S-708 132-S-708 dumps
NO.9 .Which two application servers are supported by Avaya Dialog Designer? (Choose two.)
A. Microsoft IIS
B. Apache Tomcat
C. IBMWebSphere
D. Oracle J2EE Web Server
Answer: B,C
Avaya 132-S-708시험문제 132-S-708자료
NO.10 .Which three elements are required to run an Avaya Voice Portal solution with a speech
application? (Choose three.)
A. Speech Server
B. Domain Controller
C. Media Processing Platform (MPP)
D. Voice Portal Management System (VPMS)
E. Lightweight Directory Access Protocol (LDAP)
Answer: A,C,D
Avaya 132-S-708 dump 132-S-708기출문제 132-S-708
NO.11 .Which two hardware components are required for Avaya Voice Portal using Voice over IP?
(Choose two.)
A. NMS boards
B. Dialogic boards
C. Intel/AMD server
D. Communication Manager
Answer: C,D
Avaya 132-S-708자료 132-S-708
NO.12 .A customer wants to answer technical support questions 24x7 yet avoid paying for increased
staffing for night and weekends. Forty-five percent of agent calls are simple fixes that include
power-down and power-up support, explaining where to obtain the three-page troubleshooting
document, and the faxing of that document. Agents also sell post-warranty maintenance plans and
currently have only a 5% take rate due to high call volumes from new customers. One solution is
to off-load agent calls with an Avaya Voice Self-Service solution. Which two activities are
specifically targeted at reducing operational expenses and meeting business requirements?
(Choose two.)
A. Expensive customer service agents should not have to answer routine information requests.
B. Technical support calls should be delivered to customer service agents during the night and
weekend shifts.
C. Caller's intent should be effectively and consistently identified and then routed to a self-service
transaction or an agent.
D. Overflow calls should be routed to a voicemail system where they can describe their problem
and get a callback with the solution.
Answer: A,C
Avaya최신덤프 132-S-708인증 132-S-708인증 132-S-708시험문제 132-S-708인증 132-S-708 pdf
NO.13 .Which two represent native capabilities of Avaya Dialog Designer? (Choose two.)
A. Speaker Verification
B. Application Simulation
C. TAS Application Development
D. VoiceXML Application Development
Answer: B,D
Avaya인증 132-S-708 132-S-708
NO.14 .Your customer's company has extensive web services architecture. All communication with
customers has been through web chat and email. Customer demand has required the company to
setup a call center. They can only afford to staff a few agents, and firmly believe that a speech
application that accesses their existing web services would fulfill 70-80% of their incoming calls.
Which solution would meet their requirements?
A. Avaya Voice Portal and IVR Designer
B. Avaya Interactive Response and IVR Designer
C. Avaya Voice Portal and Avaya Dialog Designer
D. Avaya Interactive Response and Avaya Dialog Designer
Answer: C
Avaya시험문제 132-S-708인증 132-S-708 dumps 132-S-708시험문제
NO.15 Which integration alternative provides optimal routing to an agent based on information gathered
at any given point within a Voice Self-Service application?
A. Avaya Interaction Center
B. Avaya Proactive Contact
C. Avaya Operational Analyst
D. Avaya Interactive Intelligence
Answer: A
Avaya 132-S-708 132-S-708 pdf 132-S-708 dumps 132-S-708기출문제 132-S-708
ITexamdump의 70-321덤프의 VCE테스트프로그램과 00M-617덤프는 한방에 시험을 패스하도록 도와드립니다. ITexamdump 에서는 최신버전의 ST0-237시험에 대비한 고품질 덤프와 1Y0-A28시험 최신버전덤프를 제공해드립니다. 최고품질 70-482시험자료는 100% 간단하게 시험패스하도록 최선을 다하고 있습니다. IT인증시험패스는 이토록 간단합니다.
댓글 없음:
댓글 쓰기